IT Systems Design & Management

Executing on mission often requires a complex integration and coordination of many diverse underlying technical systems and components. Implemented properly, these systems enable and empower federal employees and stakeholders to focus on moving the objective forward. Our services combine specialized technical engineering expertise with a customer-centric management approach built on 20 years of successful IT support to mission critical National Security programs.

BVTI provides comprehensive on-site IT management for multiple national security clients. We designed, implemented, and manage all elements of IT infrastructure, (networks, servers, workstations, teleconference, physical security, help desks, custom applications), and provide integrated management through a single point of contact.

Our IT Systems & Design Services Include:

Operations & Site Management

  • Fully Integrated IT Program Management
  • Hardware/Software Procurement and Inventory Management
  • Physical Security Systems
  • Visitor Management & Badging
  • Secure AV & Teleconference Systems

 Systems & Network Engineering & Management

  • Local and Wide Area Networks (Classified and Unclassified)
  • Standalone Networks 
  • System & Server Administration
  • Virtual Desktop & VPN Systems
  • Refresh, Updates, and Patches
  • Cloud & Hosting Services

    Helpdesk Operations

    • National Service Desk
    • Comprehensive “Boots on the Ground” Helpdesk
    • Phone and Email Tiered Support
    • Workstation & Account Provisioning
    • System and Account Management
    • Ticket Management
    • Metrics & Performance Reporting
    • 24×7 Critical Issue Management

    IT Resource Management

    • Approved Purchasing
    • IT Inventory Management
    • Hardware Refresh
    • ATO / ATP Support and Maintenance
    • Infrastructure Management